Philo trial offer cancelled. Still charged
I cancelled a week trial of Philo on 10/19/20. I had until 10/20/20 to do so. I was still charged the $20 fee for this month. How do I resolve this problem
iPhone 11, iOS 13
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Best reply
You need to cancel a full 24h before it renews to be sure.
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated prosess, if you wish to explain your situation in depth to a person you can:
Contact Apple for support and service - Apple Support
Also see this:
How long refunds from the App Store or other Apple services take - Apple Support
Good luck!