You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

serial numbers on individual airpods showing as invalid on apple's website

Hi all, I recently bought airpods pro. I verified the airpods using the serial number present on the lid of the case and it was authentic. However when I check the serial numbers printed on the individual airpods, apple shows that they are invalid. can someone please help me know what does that mean? I got the authenticity of the charging case verified from the authorised reseller, but why does apple show that individual serial numbers of both the airpods are invalid?

Posted on Oct 21, 2020 8:43 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2020 8:45 AM

The only serial number used by Apple for warranty coverage is the one on the case.


3 replies

serial numbers on individual airpods showing as invalid on apple's website

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.