Newsroom Update

This fall, AirPods software updates will transform the way users respond to Siri, take calls, and immerse themselves in their favorite games. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I’m not sure weather I have real or fake airpods

I recently got (what I think are) airpods but When I put in my serial number on Apple it says “this serial number is invalid so where do I see it and when I go into setting it isn’t showing in general>about and there’s nothing there so what do I do??

iPhone X, iOS 13

Posted on Aug 13, 2020 2:51 PM

Reply
Question marked as Best reply

Posted on Aug 13, 2020 2:54 PM

Take them into an Apple Store and ask a staff member to check them out. All Genuine Apple products have serial numbers. If you bought from Apple Store directly or an Authorised Retailer they will be an authentic Apple product.

3 replies

I’m not sure weather I have real or fake airpods

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.