Passwords & Accounts

Rstozza wrote:

I’m trying access passwords & settings on my iPad and iPhone but my devices only show passwords.

my software is iOS 14.1 phone is IPhone 7

you click the mail tab in settings to add or delete a mail account.

I think what peter_watt meant was to go to articles on support.apple.com rather than a general Google search, which can return both out of date and simply wrong information amid the sometimes helpful information. If you aren’t familiar with how to limit a search to a specific site, prefix a Google search with site:support.apple.com. Or use the support search directly by going to https://support.apple.com and click on the Search icon.

For saved passwords to work in apps you need to enable Keychain on the phone ➡️ Set up iCloud Keychain - Apple Support. And note that you must have 2 factor authentication enabled on your Apple ID to use Keychain.

Was this ever resolved for you Rstozza? Both my and my girlfriend’s iPhone XR and 11 show the same thing (only passwords, not “passwords & accounts). We also have iOS 14.2 - or at least I do and I believe she does as well.

You don’t say why you were looking into this and I’m curious if it was for the same reason. Or, even if it was for a different reason, if you were able to do something that allowed it to show the full “passwords & accounts” which I believe would solve my issue.

The underlying issue I am trying to solve is why my iPhone doesn’t appear to be able to save any app passwords, only websites. One caveat here is that Apps that are able to use faceID to log in will work, but that isn’t all apps and I think this just circumvents the password issue, and isn’t really related.

This could be an important difference in kur situations and solutions, as I know faceID didn’t come along until the 10 and you have iPhone 7, but I don’t think so. So for all apps that don’t have this functionality, which I presume would be the case for all of your apps, I must manually enter in the password. And my iPhone never offers to save it. The passwords button above the keyboard is there, but when I click on it, it is only for the list of websites that also appear under the passwords section of settings.

I’ve searched around but almost every forum or article deals with auto fill and saved passwords as a whole, and every single one refers to adjusting settings in the “passwords & accounts” tab. Nowhere have I found a mention of it as “passwords” or why that might be the case.

Maybe this should be it’s own post of it’s a separate issue, but I wanted to check here first as my intuition says this is related to the underlying issue, as auto fill and saved passwords is enabled and functions—just with websites, never apps.

Thanks.

Thanks for the quick reply.

to clarify, you’re saying the “passwords & accounts” no longer exists as such in iOS 14?

if so, that’s good to know that’s not the issue with my situation.

however, do you have any insight as to why app passwords are not saving? I do not have problems with my calendar or mail passwords.

yes, thank you. I’m clear on that.

as I’m new to posting on any official apple forums, I was wondering if you were implying there was a better place to try to resolve my issue.

and while I have you, do you have any insight as to why my iPhone won’t save any app passwords, only websites passwords? Is this typical?

“Passwords & Accounts” was split in 3 in iOS 14. You now have:

• Settings/Passwords [for passwords only]
• Settings/Mail [for mail accounts]
• Settings/Calendar [for calendar accounts]

its also a good reason to only use internet support articles from web pages beginning “Support.Apple.com”

Many third party articles are historical and never updated.

Very true.

does that imply I should be posting this in support.apple.com or is that not have a forum function and this is the best place to pose a question like this?

This is discussions.apple.com. Any URL that ends “apple.com” is an official Apple site.

Exactly what I meant! Thanks Lawrence Finch