Macbook 12 has some problems with SSD

Question

Level 1

8 points

Macbook 12 has some problems with SSD

Hello,

suddenly it started to reboot itself once in a day for a week. And today just turned off.

When trying to turn on it showed sign: Folder with question mark.

Then after 1h I turned on again and it boot up. I first checked Disk Utility and it was not showing SSD model it just showed disk identifier like: disk0s2

And one more thing I didn't find SMART status field

Pic 1: Disk Utility

Pic 2: All the info about Storage

Does it mean that SSD or motherboard is dying? What could you suggest me to do in this situation?

Thank you in advance!

MacBook

Posted on Oct 21, 2020 12:47 PM

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Answer 1

K Shaffer

Level 7

34,984 points

Oct 21, 2020 9:48 PM in response to Andriuslt

The SSD usually is considered affixed to the logic board; it could be costly.

You may see if by use of startup in macOS Recovery, you could use internet

version to have it see what that can find; that would be outside the Mac.

• About macOS Recovery - Apple Support

https://support.apple.com/en-us/HT201314

Instructions about this, should allow choices. More details and optional

detailed instructions on how-to startup from macOS recovery, are here:

• How to reinstall macOS from macOS Recovery - Apple Support

https://support.apple.com/en-us/HT204904

May see if storage SSD system drive is shot, ~ or in the matter of "Flashing ?"

maybe something you could resolve. Otherwise, Mac may be 'fix-or-replace.'

• If your Mac starts up to a Question mark - Apple Support

https://support.apple.com/en-us/HT204323

Take care & happy trails!🌤⛵️

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Answer 2

K Shaffer

Level 7

34,984 points

Oct 22, 2020 10:09 AM in response to Andriuslt

Because this is an overt symptom of hardware issue, the 'Activity Monitor'

utility could be helpful to see which background applications affect heat.

Perhaps some of the applications in background, not in immediate or in

any pressing need, may be turned off; ones that affect temperature?

• MacBook Air Overheating? 6 Tips and Tricks to Cool It Down | makeuseof

https://www.makeuseof.com/tag/macbook-air-overheating-5-things-can/

https://duckduckgo.com/?t=ffab&q=macbook+air+overheats&ia=web

It appears build year/s 2019 (2020) of MacBook Air, seem cooling-air starved.

There is this article with much ado about Activity Monitor, and long name:

• See how apps affect Mac performance, battery runtime, temperature, and fan activity - Apple Support

https://support.apple.com/en-us/HT203184

When technical reasons appear to relate to symptom of over-heating, to

force-quit, or 'turn off applications' that might be user-chosen, is an idea.

Came across some semi-official user feedback, that had assessed this issue.

Certain recent builds of MacBook Air, were determined to have problem

with how their 'heat-dispersal' parts were much less than ideal, in those.

And symptoms of a design oversight(?) have become manifest in there.

This has not been that much a surprise; when the heat conduit falls short.

Good luck & happy trails!🌞|⛵️|😳|🤖

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Answer 3

K Shaffer

Level 7

34,984 points

Oct 22, 2020 2:58 PM in response to Andriuslt

An error between two replies in ASC, underway near same time; caused this discrepancy.

You may be able to control some heat buildup from source by selective use. And one of

those 'beneath a computer' accessory cooling fans; especially when indoors near power.

• Activity Monitor User Guide for Mac (table of contents) | Apple Support

https://support.apple.com/guide/activity-monitor/toc

For the most part, simply 'remove /Air' from my reply to see where that takes you. I'm rather

aware of 2015+ MacBook 12-inch and its issues with heat. I now see where other reply went.

Try a SMC reset? More than once.. Also NVRAM

https://support.apple.com/en-us/HT201295

While there had been similar issues with 11-in./13-in. MB/Air; some users never realized any

fans were inside at all! ~ Still, see what Activity Monitor does; to some extent heat control is

a matter of CPU and GPU activities. As redundant as that may seem. Like posting images.

Attempt too many things offline and in three locations; while winter has arrived here in AK.

Locations up to 200+ miles away, too.

Good luck in any event!🐝|🐌

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Answer 4

Andriuslt Author

Level 1

8 points

Oct 22, 2020 12:07 AM in response to K Shaffer

Hi thank you for replay! Hm it seems this is a global problem, I started to contact with local apple services and one service got 4 macbook 12 with the same problem in a month! By the way this 2015 model looks like new, because was not working to much on it. I am not against the apple because we have pretty all apple ecosystem products and I love it, but this seems is targeted to macbook 12 users... and it's strange that Apple itself discontinued this model even this is so early model without any generations. I hope all the macbook 12 users will respond to this and Apple will take some action!

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Answer 5

Andriuslt Author

Level 1

8 points

Oct 22, 2020 6:05 AM in response to Andriuslt

Ok digging more on this topic I found that the main reason is fan-less system, it just burns the intel processor. Apple engineers made a huge mistake to make the slimmest macbook without a cooler. So atm our macbook 12 still works and it just a matter of time when it will shut's down forever. How to get Apple attention that this macbook 12 is not a user fault, this is a fault of Apple engineering and they must open program for replacing logic boards and fix heating problems or return money back.

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Answer 6

Andriuslt Author

Level 1

8 points

Oct 23, 2020 3:43 PM in response to K Shaffer

But this looks stupid to buy cooling fans... who is buying this stuff? Apple goal was to make tiny fan-less computer and you are suggesting to buy a fan cooler. Admit that this macbook 12 was Apple century failure. We where buying this computer and were sure that if there is no moving parts so it will lasts long. How wrong we were just because we believed on Apple engineering. I hope that macbook 12 users will come in action about this whole situation.

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Answer 7

K Shaffer

Level 7

34,984 points

Oct 26, 2020 10:27 AM in response to Andriuslt

That's doubly unfortunate. As usual, probably a bit untimely too.

Those solid-state all together chassis unitary construction Macs

had some high points, from what I'd read. Hadn't been able to

afford a new portable Mac. For that matter have almost always

bought second hand, or official reman Apple. Got a nice MB/Pro

in trade, mid-2012 13" with Mojave; wasn't enthused. Works OK.

I'd prefer models w/ end-user upgrades; however few now can.

Other than the future-proof at time of purchase, for hardware;

older models have some time ahead, before forced retirement.

Perhaps to study details ahead, may be advised prior to buying.

Some later models had a great history; as refurbished, may do.

Sorry your Mac took a dive into early retirement. My newest is

Late 2012 (Mac mini i7 QC server) & Mid 2012 MacBook Pro 13-in

with most usefulness headed by Late 2005 Mac mini G4 1.5 w/

Leopard 10.5.8; and a first-edition Early 2006 MacBook1.1 13-in

also runs Leopard 10.5.8. These older ones both use TenFourFox.

Secure browser update, allows webmail login; for awhile anyway.

Good luck & happy computing!🌻|🚀

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Answer 8

Andriuslt Author

Level 1

8 points

Oct 22, 2020 2:23 PM in response to K Shaffer

This is not an macbook air... this is macbook 12, which has no air ventilation or any cooler. I mentioned that this is fan-less system. I will attach an image so you will get the point what I mean :)

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