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J_saunders87 Author

Level 1

4 points

Face ID not working after phone is wet

Face ID is not working after I got my IPhone XS wet. Tried restarting the phone, I even tried to reset Face ID but now it’s not recognizing my face to set up.

iPhone XS, iOS 14

Posted on Oct 21, 2020 6:15 PM

Top-ranking reply

Axel Foley

Level 10

149,178 points

Posted on Oct 21, 2020 6:18 PM

You should have your iPhone examined for water damage at the Apple Store or an Authorized Service Center when they open or contact ➔ Apple Support

Axel F.

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Face ID not working after phone is wet

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