You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Memoji app not showing on Apple Watch series 3

I've updated my Apple Watch series 3 to the latest WatchOS (7.0.3) and I can't the the Memoji app anywhere.

How do I add it to my application screen?

Apple Watch

Posted on Oct 21, 2020 11:45 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2020 6:08 AM

Hello galpressman , 


Welcome to Apple Support Communities. From your message we can see that you've done a great job keeping your Apple Watch Series 3 up-to-date with the latest release of watchOS 7, yet you're still not seeing the Memoji app. We're happy to help. 


As you can see in the Use Memoji on Apple Watch page from the Apple Watch User Guide, you should find the Memoji app installed if your Apple Watch is capable of running the app. You can check and see by going to the Apple Watch app on your iPhone > My Watch (at the bottom of the display > App View. If you have selected Grid View you can then tap on Arrangement to see all the apps which are on your Apple Watch. 


In the About watchOS 7 Updates article it states:


"New Memoji watch face features all the Memoji you have created and all of the Memoji characters (Series 4 and later)"


This indicates the Memoji app feature is only available on the Apple Watch Series 4 and later.


All the best. 

1 reply
Question marked as Top-ranking reply

Oct 27, 2020 6:08 AM in response to galpressman

Hello galpressman , 


Welcome to Apple Support Communities. From your message we can see that you've done a great job keeping your Apple Watch Series 3 up-to-date with the latest release of watchOS 7, yet you're still not seeing the Memoji app. We're happy to help. 


As you can see in the Use Memoji on Apple Watch page from the Apple Watch User Guide, you should find the Memoji app installed if your Apple Watch is capable of running the app. You can check and see by going to the Apple Watch app on your iPhone > My Watch (at the bottom of the display > App View. If you have selected Grid View you can then tap on Arrangement to see all the apps which are on your Apple Watch. 


In the About watchOS 7 Updates article it states:


"New Memoji watch face features all the Memoji you have created and all of the Memoji characters (Series 4 and later)"


This indicates the Memoji app feature is only available on the Apple Watch Series 4 and later.


All the best. 

Memoji app not showing on Apple Watch series 3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.