You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The original wristband of my Apple watch is very unsafe and unexpectedly comes off. Mine came off a couple of days ago and the watch fell off and hit the concrete floor on my driveway. The screen broke off. Apple should replace it?

The original wristband of my Apple watch is very unsafe and unexpectedly comes off. Mine came off a couple of days ago and the watch fell off and hit the concrete floor on my driveway. The screen broke off. Apple should replace it?

Apple Watch Series 5, watchOS 6

Posted on Oct 22, 2020 7:14 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2020 10:16 AM

No, if you purchased AppleCare + you can pay your deductible and replace it, otherwise accidental damage is not covered.

1 reply

The original wristband of my Apple watch is very unsafe and unexpectedly comes off. Mine came off a couple of days ago and the watch fell off and hit the concrete floor on my driveway. The screen broke off. Apple should replace it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.