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When I try to share screen, I get Not Available

When I use the iMessage dropdown to connect to my friends Macbook Pro (he needs my assistance), I get Not Available. However we can iMessage and/or FaceTime.


What is he missing, or possibly I'm missing?


Thank you

Posted on Oct 22, 2020 12:05 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2020 11:19 AM

Hi there rtcary2,


We understand you're experiencing an issue when trying to screen share with your friend through Messages, and we'd like to share a resource that can help.


Take a look at it here: Share screens using Messages on Mac


Specifically, if the issue persists after reviewing the "Share a screen" steps, the "If you can't share a screen" section may help.


Cheers!

3 replies
Question marked as Top-ranking reply

Oct 27, 2020 11:19 AM in response to rtcary2

Hi there rtcary2,


We understand you're experiencing an issue when trying to screen share with your friend through Messages, and we'd like to share a resource that can help.


Take a look at it here: Share screens using Messages on Mac


Specifically, if the issue persists after reviewing the "Share a screen" steps, the "If you can't share a screen" section may help.


Cheers!

When I try to share screen, I get Not Available

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