Cannot connect to iCloud? Also cannot add gmail.

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Level 1

4 points

Cannot connect to iCloud? Also cannot add gmail.

I cannot connect to my iCloud? That’s what the phone says, also won’t let me add my gmail to my app even tho I already have 1 gmail on there. I have a VPN “total protection” through mcafee

Posted on Oct 22, 2020 8:08 PM

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Answer 1

zinacef

Level 10

88,828 points

Oct 24, 2020 8:08 PM in response to ThatGurl86

If you got it to work sans the McAfee, I would suggest you leave that off the device as it is not necessary to have as the iPhone is secure enough. As for your aunt "hacking" your stuff, you could consider reviewing the following -- If you think your Apple ID has been compromised - Apple Support.

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Answer 2

ThatGurl86 Author

Level 1

4 points

Oct 23, 2020 8:28 PM in response to zinacef

I kind of figured out that it had to do with the fact that I have McAfee on my phone however it doesn’t make sense because it worked perfectly fine before so I had to delete McAfee from my phone completely and Contact them and see what they say can help or maybe there is an upgrade available with them that runs with the upgrade I’m not sure I’ve never had a firewall or anything on my phone however my aunt is crazy and keeps hacking into my stuff believe it or not so yeah it’s been pretty crazy even my McAfee stolen device went off at 11 PM and it’s a woman screaming bloody murder and it terrified me and my son it was insane the only way that’s possible is someone to log into your McAfee and click find stolen device. Pretty gnarly I’m trying to figure this all out to be honest however I am very confused 😓

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