My phone is set to erase all data after 8 failed passcode attempts. I don't recalled ever setting it up this way and I would like to disable it. The toggle is dulled out and I can not turn this feature off. How can I make the toggle accessible so that I can turn it off?
iPhone 11
Hey mikep471612,
It sounds like you're having an issue adjusting your passcode settings on your iPhone. We can understand wanting to get that resolved. We want to help.
We'd recommend reviewing the information in this article: Use a passcode with your iPhone, iPad, or iPod touch
"If an alert says to change your passcode or you can't adjust your passcode settings
Configuration profiles and email accounts based on Microsoft Exchange (common with business or education devices) sometimes have passcode policies that cause issues like this:
Contact your IT administrator for help. If you don’t use a configuration profile or Microsoft Exchange account, or if your device is personally owned, make sure you update your device to the latest version of iOS or iPadOS."
Thanks!
Hey mikep471612,
It sounds like you're having an issue adjusting your passcode settings on your iPhone. We can understand wanting to get that resolved. We want to help.
We'd recommend reviewing the information in this article: Use a passcode with your iPhone, iPad, or iPod touch
"If an alert says to change your passcode or you can't adjust your passcode settings
Configuration profiles and email accounts based on Microsoft Exchange (common with business or education devices) sometimes have passcode policies that cause issues like this:
Contact your IT administrator for help. If you don’t use a configuration profile or Microsoft Exchange account, or if your device is personally owned, make sure you update your device to the latest version of iOS or iPadOS."
Thanks!
iphone data protection ios 14
