HP deskjet 3000 just stopped working with MacBook Air
My HP deskjet 3000 just stopped working with my MacBook Air. Downloaded and re-intsalled driver - problem still there. Any help?
MacBook Air 13″, 10.11
Question marked as
Top-ranking reply
User profile for user:
sterling r
User level:
Community Specialist
Greetings,
There are a number of different reasons that may cause your printer to not work properly, from firmware updates to issues with the local printing system. We have a great article here that goes over some steps that can resolve printing issues: Solve printing problems on Mac
If those steps don't work, you may need to try to reset the printing system on your Mac. This can help clear out the queue but please keep in mind that it will reset all print jobs, completed and pending, as well as remove the printer (which will require you to re-add): Reset the Mac printing system to solve a problem
If you continue to have issues after that, you may need to contact your printer manufacturer for further support.
Let us know if you come across any issues during these steps.
All the best.