I have purchased 200GB of iCloud storage but I am unable to back up 10GB of whatsapp

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Level 1

8 points

I have purchased 200GB of iCloud storage but I am unable to back up 10GB of whatsapp

I have purchased 200GB of iCloud storage but I am unable to back up 10GB of whatsapp to iCloud. Any advice here would be great thank you.

iPhone 7 Plus, iOS 11

Posted on Oct 23, 2020 9:41 AM

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Answer 1

zinacef

Level 10

88,473 points

Oct 27, 2020 11:47 AM in response to eoinH156

eoinH156 wrote:

i do not have enough storage space on my device, but if I have enough storage space on my iCloud will the backup not save there?

In order for a backup to work, you will also need adequate storage space on your device as well per the link I sent you above.

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Answer 2

eoinH156 Author

Level 1

8 points

Oct 27, 2020 2:28 PM in response to zinacef

Okay thank you. So if I backup my iPhone, my WhatsApp messages won’t be included within this iCloud backup? I need to create 10GB of internal storage on my iPhone in order to complete this backup, even if I have sufficient space in iCloud? Please see attached screenshot below.

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