Just getting a new error message when printing on an iMac today. It says "Matterhorn.framework will damage your computer". Under that you can select a check mark box that says "Report malware to Apple to protect other users". Can just click ok and then the documents print. I cannot find any reference to a "matterhorn.framework" piece of malware on a Mac anywhere. Does anyone have an idea what this is referring to? Thanks for any help anyone can offer.
I contacted HP about this. I had previously uninstalled my printer software and then reinstalled it. My printer is an HP Envy Photo 6234. After some failed attempts they suggested I 'perform reset printing system' using Finder, system preferences, printer and scanner, then right click, and reset. I did this and then clicked on the + icon and selected add a printer. I added my printer from the list then clicked the Add button. And all was well. Worked for me. Hope it works for you.
I contacted HP about this. I had previously uninstalled my printer software and then reinstalled it. My printer is an HP Envy Photo 6234. After some failed attempts they suggested I 'perform reset printing system' using Finder, system preferences, printer and scanner, then right click, and reset. I did this and then clicked on the + icon and selected add a printer. I added my printer from the list then clicked the Add button. And all was well. Worked for me. Hope it works for you.
Hi!
this is related to this topic:
Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.
(2220 UTC 23 October 2020)
Hey all, friendly neighborhood tech here. What worked for a client of mine is I deleted the printer with the minus sign, then I added it back via bonjour, and instead of using the default drivers I selected Generic PCL and no error messages and all worked. Hope that helps someone. Namaste.
More than likely an issue with this library from HP and its signing with Apples security suite to prevent unsigned code from executing.
I received 2 warnings today while trying to print. First was "PDE.plugin will damage you computer." I removed the software and downloaded the appropriate software from HP. When trying to print with the new software installed I received "Matterhorn.framework" will damage your computer." I clicked "ok" anf a test page printed. I can't get any answers from HP's useless virtual assistant, but I believe it's more than coincidental that my 1 year warranty expired yesterday. I'm pretty sure it's HP's
way of trying to scare me into purchasing an extension on said warranty because the printer is printing and my computer is fine. Thank you HP. Extortion is such a nice look on you. SCUM!
Probably some monitoring software for the printer. If the software is not signed and notarized, you can get that message. The OS is being blocked from scanning it by the software itself.
“bonjour” ?
I wonder though if removing and readdubg might work the regular way too eg by “+” function? 🤔
No, I did not. It was greyed out in the menu. Is there another way to do that?
HP should have an uninstaller. You may have to get an uninstaller from them as the one installed with the old software was declared “unsafe” by HP when they revoked the certificates.
HP is going to have to sort this out. Once you revoke a certificate, you can’t just say, “just kidding. It’s really ok, trust us.”
Thanks for your help, that makes sense.
I started getting this message this morning. Comes up twice and click OK twice leaving the report to Apple populated and printer then works. Mine's an HP not sure if that is the reason
My HP Envy Photo 6255 printer suddenly stopped working. Got this error: “Matterhorn.framework” will damage your computer.
I am still getting this error despite updating drivers etc..... anything else, APPLE?
No, I did not. It was greyed out in the menu. Is there another way to do that?
Installed latest HP 5.14.8.4 on OS X 10.15.7 but still getting the warning pop-up. HP needs to fix this.
We are testing right now, thank you for this.
What is matterhorn.framework?
