printer says inkjet1.driver will damage your computer and printer will not print

computer says "inkjet1.driver will damage your computer" and HP printer will not print

iMac 21.5″, macOS 10.15

Posted on Oct 23, 2020 4:22 PM

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Posted on Oct 26, 2020 2:29 PM

I had the "inkjet1.driver will damage your computer" problem, tried downloading new drivers and got the "Matterhorn.framework" will damage your computer message. I was able to fix it in minutes as follows: 1.) On my Mac I went to Finder, Applications, HP and found an Uninstall app which I ran. I then restarted my Mac. 2.) I went to the HP Support site and downloaded the software for my printer. Everything seems to be working fine now. Hope it works for you too.

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Oct 26, 2020 2:29 PM in response to ElyseandCorinne2

I had the "inkjet1.driver will damage your computer" problem, tried downloading new drivers and got the "Matterhorn.framework" will damage your computer message. I was able to fix it in minutes as follows: 1.) On my Mac I went to Finder, Applications, HP and found an Uninstall app which I ran. I then restarted my Mac. 2.) I went to the HP Support site and downloaded the software for my printer. Everything seems to be working fine now. Hope it works for you too.

Oct 26, 2020 7:10 PM in response to ElyseandCorinne2

None of the fixes I found online or in the videos worked for me. I did however delete the HP folder in both my applications folder as well as in /Library/Printers/


After that, I went to try and print and all of the warnings went away. I was then prompted to download the missing software through Software Update in macOS. It installed the proper HP software needed and my printer is working fine now!


Step by Step instructions:

1.) Delete HP folder in Applications

2.) Delete hp folder in /Library/Printers by going to Go/Library/Printers and deleting the folder titled "hp'"

3.) Attempt to print and macOS will take you to the Software Update

4.) Update software and job should begin printing!

Nov 7, 2020 6:34 AM in response to Snoozin28

I would be very careful not to mess around in just any library folder because you may accidentally be in another users Library or somewhere you didn’t intend.


Maybe I wasn’t explicit in saying you should have Finder open and then in the menu bar use Go and fill in the path to Library/Printers/hp


Library is a hidden folder by default, so using the Go option in Finder is one of the more straightforward ways of getting there.

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printer says inkjet1.driver will damage your computer and printer will not print

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