My iPad activation Lock Screen
My old iPad was cracked and broken. My wife recently replaced the cracked screen but, now I can’t access the device because I do not remember my iCloud address and password.
iPad mini, iOS 9
My old iPad was cracked and broken. My wife recently replaced the cracked screen but, now I can’t access the device because I do not remember my iCloud address and password.
iPad mini, iOS 9
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Take a look at both of these for help.
If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
If you still have no success and if you still have the receipt for the iPad, make an appointment at an Apple Store and ask them for help. Take the iPad and the receipt with you.
My iPad activation Lock Screen