Missing fitness badges
I just swapped phones, and my special edition badges are missing in the fitness app. I did a backup immediately before changing over, but for some reason, those didn’t transfer over. Is there any way to get them back?
User profile for user:
SnickZ.
User level:
Community Specialist
Hi LLL14,
Our Apple Watches play a big role in our lives as well, and we want to be sure you're rewarded for all of your hard work. So we understand correctly, are the limited edition awards missing from the Fitness app on your iPhone, or are they missing from the Apple Watch as well? To check the Apple Watch, you'll want to tap on the Fitness app, and then swipe left until the last screen appears showing the Awards. If the limited edition awards appear there, we may be able to sync them back to the iPhone.
To do that, we'll want to make sure your iPhone and Apple Watch are both connected to Wi-Fi. We have more details in the section "If you don't see Activity challenges on your iPhone or Apple Watch" below:
Earn Activity awards using your Apple Watch
Please let us know what you find. We're here for you!