No iMessage slider, activation error

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Level 1

15 points

No iMessage slider, activation error

Hi, I am having issues with activating FaceTime and iMessage on my iPhone. I use an iPhone 6s Plus running iOS 14.0.2 Beta without a SIM card, and ever since I upgraded to iOS 14 I have been having activation problems with FaceTime and iMessage. My old phone was an iPhone 6 that was stuck on iOS 12, and I had no problem with texting there. I have been on many websites (including Apple ones) that address this issue and they all tell me to turn off iMessage but the problem is there is no iMessage toggle slider, all it shows is the email and password text bars. Is there a possible fix for this? Thanks! 🙏

iPhone 6s Plus, iOS 14

Posted on Oct 23, 2020 7:18 PM

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Answer 1

Best reply

Quanta4520 Author

Level 1

15 points

Oct 27, 2020 8:46 PM in response to Eric Root

I did a bit more searching about this, it turned out that my iMessage accounts on my devices were signed in with different email addresses, so I logged them all out and used the same email for all. Restarted my iPhone and it worked. Thank you for your help and recommendations though!

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Answer 2

Eric Root

Level 10

684,195 points

Oct 23, 2020 7:45 PM in response to Quanta4520

It could be the beta software that is the problem.

Messages - If you get an error when trying to activate iMessage or FaceTime.

Messages Troubleshooting.

Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Reset Device.

If necessary

Hard reset.

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

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Answer 3

Quanta4520 Author

Level 1

15 points

Oct 23, 2020 7:43 PM in response to Eric Root

Yes, I have checked everything like the settings and the date and time. I went to Settings/Messages and checked, there was no slider to turn it on and off. All it shows is this email text field. Pls see the visual below, it is always what shows.

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Answer 4

Quanta4520 Author

Level 1

15 points

Oct 23, 2020 7:53 PM in response to Eric Root

I thought it was a beta software problem, but I turned out that wasn't the problem, since I got my mate to login on my iPhone using his Apple ID and it worked fine. But thanks for the suggestions, I'll have a go at those. Hopefully it will fix the problem!

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Answer 5

Eric Root

Level 10

684,195 points

Oct 23, 2020 7:26 PM in response to Quanta4520

Have you checked Settings/Messages for a slider/toggle to turn off iMessage?

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No iMessage slider, activation error

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