Hi.
I'm facing an error that doesn't let me log in to Messages en MacBook Pro.
Does anyone know how to fix this error?
I'm able to log in to iMessages in my phone, so I think it's not a problem of my account. Also, I've tried to reset the NVRAM but it didn't work.
MacBook Pro 16″, macOS 10.15
Thank you. I ended up reaching out Apple support because after adding more email addresses and phone numbers to my Apple ID account I couldn't log in. The problem was my Apple ID due to a possible spam report, which doesn't make sense because I don't use my phone number or email to send ads. Anyway, the problem is solved.
Thank you all!
Thank you. I ended up reaching out Apple support because after adding more email addresses and phone numbers to my Apple ID account I couldn't log in. The problem was my Apple ID due to a possible spam report, which doesn't make sense because I don't use my phone number or email to send ads. Anyway, the problem is solved.
Thank you all!
Hello cech7 and welcome to Apple Support Communities.
It appears you are having some difficulty with an error when trying to activate iMessages on your Mac. Start with the tips here:
If FaceTime isn't working on your Mac - Apple Support
Cheers.
Hi cech7.
Try setting up a new admin user account with the same Apple ID you're trying to activate and boot into that and try to activate again.
You can find the steps to add a user here:
Set up users, guests, and groups on Mac
Cheers.
Hi cech7.
If you go to Manage your Apple ID and sign in there, are there any numbers currently associated with your Apple ID?
If you're not able to add a number there to resolve the issue, reach out directly to Apple Support for additional options.
Contact Apple for support and service - Apple Support
Cheers.
Thank you for your help.
I tried the tips that you sent me in your reply and everything worked, but I'm still experiencing the same problem:
Please, let me know if there's anything else I can try.
Thank you!
Hi CarlAVII.
I followed the steps that you sent me but unfortunately I'm still getting the same error.
I don't know if this could help in order to find a solution, but when I try to log in in FaceTime, I get this error:
When I access to my Apple ID, I can see under the "Reachable at" section my email and my phone number.
Also, there's one behavior I've noticed.
When I try to log in to Messages the first time, it's like it works (but not at all). And if I go to Messages -> Preferences -> iMessage tab, at first, it appears like I logged in successfully, but after a brief delay, it asks me to log in again and then I get the error I sent in my first comment.
Hi cech7.
Brilliant. Glad to hear you got it sorted. Have a super groovy rest of your day.
Cheers.
Can't sign in in Messages
