recently bought a new apple device but didn't get a year of apple tv+

I bought the iPhone 12 pro yesterday but I didn't get the Apple tv+ that you get when you buy a new apple product, I also received an email saying my apple tv+ has been extended to February, which is nice but if you do the simple math, that's less than a year.


any ideas? is it an activation thing or should it be automatic?

iPhone 12 Pro, iOS 14

Posted on Oct 23, 2020 9:00 PM

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Question marked as Top-ranking reply

Posted on Oct 23, 2020 9:05 PM

It’s not automatic

Here’s how to redeem it:

Turn on your new Apple device and sign in with your Apple ID

Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.

The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page, signed in, where you’ll see the offer.

Tap Enjoy 1 Year Free.


Apple TV + Offer

https://support.apple.com/en-us/HT210573

8 replies
Question marked as Top-ranking reply

Oct 23, 2020 9:05 PM in response to HarrUwU

It’s not automatic

Here’s how to redeem it:

Turn on your new Apple device and sign in with your Apple ID

Open the Apple TV app. Make sure your device is running the latest version of iOS, iPadOS, tvOS, or macOS.

The offer should be presented immediately after launching the app. If not, go to the Apple TV+ channel page, signed in, where you’ll see the offer.

Tap Enjoy 1 Year Free.


Apple TV + Offer

https://support.apple.com/en-us/HT210573

Oct 25, 2020 4:10 PM in response to HarrUwU

It is stated in the terms and conditions. “Only one offer per Family, regardless of number of devices purchased.”

It is stated on Apple TV+ - One Year Offer - Apple. “² Only one offer per Apple ID and only one offer per family if you’re part of a Family Sharing group, regardless of the number of devices you or your family purchases.”

Any other free trial details would also mention or refer to conditions, as promotions always do.

Oct 25, 2020 3:51 PM in response to Nakarin023

Oh ok, that’s sounds like it could be the answer to my problem, I did however look at the free trial details, and it doesn’t state that it’s only one per Apple ID, all it says is if you purchase a new eligible device you get the year free.


it makes sense that they don’t want it to stack up, but also the eligible devices are usually $$$ so that shouldn’t really be the case. Plus they should actually say somewhere that you can only get it once


like *one free trial only can be redeemed per Apple ID, future purchases will not grant another free trial. Or something like that

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recently bought a new apple device but didn't get a year of apple tv+

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