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Menu (back) button not responding

Hi, yeah my Apple TV has suddenly began acting weird. The Menu button is no longer responding, along with the Siri button and play and pause. I switched to iPhone remote app and they wouldn't respond on that either, nor on my universal TV remote. Has anyone else experienced this problem and possibly found a solution? Thanks in advance.

Posted on Oct 24, 2020 3:55 AM

Best reply

Urquhart1244

Community+ 2024

Level 10

140,110 points

Posted on Oct 24, 2020 4:47 AM

Disconnect your Apple TV from power for a minute or two, then re-connect and try again.

If the issue persists, contact Apple Support.

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Menu (back) button not responding

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