IPhone 12 Pro lens flare

Yes, you can do something, as the flare is clearly visible on screen while shooting the video.

This is why professionals meticulously plan each shot in a commercial shoot.

That doesn’t make spur of the moment video useless, but flare may occur, but no big deal if it’s something like a birthday party.

Once again, here is a still from a video shot for YouTube star Doug DeMuro’s channel using a Panasonic video camera:

I can return and make a refund ......but if I do like that .....the issues will be solved.....if really solves I will do it.......

I would like to inform the team to solve this issues or nothing else to make.....

And I am a apple fan too and I trust in them......almost I am using all the products of apple by the way....

sanjeev121 wrote:

Is Apple going to do something about this? All that claim about being such a great camera?

Apple can't do something about "this." Lens flare is natural and Apple can't defy the laws of optical physics. Read through this thread however and you may see some things which YOU can do yourself.

Here's one video which may prove helpful --> https://www.youtube.com/watch?v=TTGn9LAZ_3M&feature=youtu.be

lobsterghost1 wrote:

...

Apple can't do something about "this." Lens flare is natural and Apple can't defy the laws of optical physics. Read through this thread however and you may see some things which YOU can do yourself.

Here's one video which may prove helpful --> https://www.youtube.com/watch?v=TTGn9LAZ_3M&feature=youtu.be

You're actually saying that Apple has no way to reduce the degree of lens flare. Hm, I'm glad you don't work at Apple, because that would make the chances of improvements nil.

As for the video: it is certainly helpful. However, it is interesting that the maker of this video is also not satisfied with the new iPhones. He says in one of his comments:

Shayne Mostyn - Mobile Photography

Its pretty annoying. It was a known fault and they are still putting out the phones with this problem. Im sure they have lost customers over it.

broster19 wrote:

A shame and I really hope Apple can introduce something clever to at least mitigate the issues to an extent. I won't go down the route of returning the phone however the fantastic experience of moving over to Apple has been tarnished somewhat.

The problem is Google, for one, is said to be working on algorithms that will reduce flare on their phones.

That's great until you take a photo of something where green dots are supposed to be part of the picture and the software just removes them.

This is part of the reason why Apple received a lot of complaints about "soft" photos in past iOS releases; they were doing image smoothing to make all pictures look better, but as a result, some details got smoothed away too.

Personally, I think the best approach is for third parties to come up with software to address it, and some supposedly have already.

Oh don’t worry, I’m ready to see all the complaints arise this Christmas and New Years. It’s going to be fun for Apple. I’m sure they’re adding the anti reflection coatings on new batches. Go on YouTube and see how bad the videos are from all iPhone 12 models. I can tell right away if a certain video was captured on the iPhone 12 in low light in any YouTube video. It’s really sad seeing people use this camera for their YouTube videos and getting garbage video in the end and can’t be close to professional level. In day light I’d say it’s near that level but night time low light never.

broster19 wrote:

I don't believe Apple will now get much value from this post and its replies anymore, unfortunately.

Once again - Apple doesn't "get value" from anything posted here except by allowing users to solve each others' problems.

They do not read these discussions except to monitor for compliance to the Terms of Use.

William, this is with utmost respect. it is not that easy to just return when you are on a mobil plan and you have turned in your old phone. As you know new release of software slowly limits the functionality and capabilities of the old phone. It is an easy answer for one to state, return the phone when replacement for it is not equal. As we all know cost of this phone is not that cheap. I suggest Apple to resolve this issue and have a recall to fix these phones.

i am experiencing this issue and it’s really annoying. The first photo I took with my new iPhone 12 I knew something was up. I have been into photography since I was a kid using all kinds of cameras and my last phone was an iPhone 7+ which took really nice photos so to say I was disappointed with the light reflection issue throwing a golden arc across my images is an understatement. The main reason for purchasing a high end phone is good photo quality on the go right!

I have a theory of what’s happening here. I think the light source eg: the sun, is reflecting of one of the lenses edges that now protrude proud of the body of the phone giving nice raised edges for the light to bounce off and land on the lens that you are actually using causing this circular glare all over your image. I use this phone to take photos of jobs we do at work to post on socials etc and this is not acceptable. On top of that there’s the green dots but that’s a while other thing.

I called apple today - they asked to do a software update (after the staff member told me he believes it’s a hardware problem) - I did a software update - I called back as requested if that didn’t fix it - he looked up my case number - he asked me to upload photos and/or videos of the problem - I did- he then checked my settings remotely - all good - he expressed that this should not happen and spoke to his superiors (or the guy on the desk next to him) - he explained that this is not right and agreed to send me a new phone - when I receive this phone I send back the old one - they took a security deposit on my cc unless I do t send the old phone back which is understandable - I explained to him my theory of the issue and he basically said he thinks that’s what’s happening to and I explained to him that when I get the new phone I don’t think that there will be a difference - he agreed - he explained to me that when I get the new phone I’ll transfer my date from this phone to the new one and do a factory reset on the old one (with the problem) - if the new one has problems and the old one doesn’t it’s a software issue based on my data settings - if the old one with factory settings now on has issues then it’s a hardware issue (ie lenses causing abnormal light reflection/refraction) which would then say design flaw in my mind - I received an email 3 hours later that my phone has been shipped already.

From the response I got and the speed to send a mew one out I think this is a common issue and I don’t think that the replacement will fix it (I hope it does but can’t see how it could) I also got a few of my friends with 12 pros to check and when they did u der certain conditions they had the exact same issue. Just to clarify I had clean lenses and no phone case on the phone at all.

I hope this post is helpful to someone. Sorry about the length. Just wanted to get all the details and background in case someone needs it to help them.

I’ll attach a few images. Please note these are images where I was trying my hardest to get it out of my photo and this is the result.

It is normal for all premium smartphones.

You will find examples of it on Apple phones as well as those from Google and Samsung among other vendors, and I'm sure the Sony will also experience this issue.

It's all speculation as the Sony won't ship until later this month.

I can't delete anyone's comment, not even my own - only Apple's moderators can do that for violating the Apple Support Communities Terms of Use.

I believe I have very adequately shown the same types of artifacts with every other premium smartphone camera on the market, making them neither unique to nor a defect of the iPhone 12 family of devices.

It's not "discounting their experiences" - but rather a recognition of what the cameras, and frankly laws of optics can and cannot do.

Yes, and every other premium smartphone and most digital video cameras do it too, so use that information when making a purchasing decision.

It's not going to go away without a major leap forward in optics or Apple learns to defy the laws of physics.

deggie wrote:

I have a 13 Pro Max and don't see the problems you are getting. Have you made a Genius Bar appointment and had them look at your pictures and your iPhone.

As I said my wife's 13 Pro Max also over-processed HEIC pictures when the sun was just over the horizon on the sea and when the sun hit a surface directly before going down (both necessary conditions). There are no seas where you live so you would not likely see it, maybe on a lake... 😀 Unfortunately this is a unique time which is often good for photos, the so called golden hour:

https://digital-photography-school.com/5-tips-golden-hour-photography/

A building or a mountain being bathed in "over dramatic orange" may be ok, people's faces are not. And the bad time seems to be limited to about 5-10 minutes on the ocean before the sun goes down. This has a solution, RAW or post editing (as an aside Pixelmator Pro is a real winner, especially for $20 and it runs natively on M1 Macs).

My wife's 13 Pro Max also produced substantial flares at sunset, more than her old iPhone. This is likely a function of the multi-lens system with hard angles to hit - good for many things (night or inside photography) and not so good for others. All other pictures on hers and mine were good. So going to the Genius Bar would be a waste of time, they would take a couple of pictures and say that all is fine but I already told you that on the WC. Thanks anyway... 😀

on the right by the couch. This is a video and as I move around it does too. It suckksssss