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Forest Ray Author

Level 1

86 points

iPhone 12 stuck verifying phone number

My iPhone 12 pro, running iOs 14.1 has been stuck verifying my phone number for almost a day now. I wasn't getting messages after transferring data from my prior phone (iPhone 7), so I added my number in Settings>General>Messages. Since then, I've tried:

hard rebooting with the older device on, off, and on airplane mode (upwards of 10 times),
plugging iPhone 12 into laptop and rebooting from iTunes,
removed the number from Messages (in settings), restarted and added it back in

What else is missing? Anyone else having this problem? This is very frustrating...

Posted on Oct 24, 2020 8:35 AM

Top-ranking reply

Forest Ray Author

Level 1

86 points

Posted on Oct 31, 2020 11:16 AM

I seem to have solved this - it was the network settings from my telecoms provider. I called T-Mobile and a technician said that my carrier settings won't change over to the new device automatically (annoying...). He asked for the phone's IMEI, found in Settings>General>About, did something on his terminal and said that it was all set. The call dropped, as I had to call from my old device, and now the new phone seems to be fully operational.

Rather frustrating having to figure that out on my own, but hopefully this works for the rest of you as well.

Cheers!

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iPhone 12 stuck verifying phone number

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