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I see a Red square around apple logo when I put my MacBook Air in recovery mode is this a software issue or hardware issue please give me some solutions also I see lots of pop ups while working it looks like my MacBook is been hacked or something

Posted on Oct 24, 2020 10:50 AM

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1 reply

Oct 28, 2020 2:47 PM in response to shaheenk29

Hi shaheenk29,



We see that you're getting a red box around the Apple logo when starting it up, as well as experiencing pop-ups when using it. We can certainly want to ensure everything is working well, and we'd be happy to help out.



With regards to the pop-ups, it's possible this may be due to some adware/malware that got installed unknowingly or inadvertently. Check on this page for some helpful suggestions on how to take care of that:


About pop-up ads and windows in Safari


With the red box around the Apple logo on startup, there are a couple things you may try. Start by doing an NVRAM reset, which won't affect any personal data. Details on what this does, and how to do it, can be found here:


Reset NVRAM or PRAM on your Mac



Take care!

I see a Red square around apple logo when I put my MacBook Air in recovery mode is this a software issue or hardware issue please give me some solutions also I see lots of pop ups while working it looks like my MacBook is been hacked or something

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