Glad you've found a better resolution to this issue. Years ago I tried
HP printers. Also was forced to use one (helped relative who bought)
AIO HP. ~ That had lived out its 'entire warranty period' in storage NIB.
Later when desperately needed to print & fax medical, it was DOA;
after as-new setup & power-up. Even got newer ink, to try again.
HP was OK twenty+ years ago, with black-ink only, refillable cartridges.
My two Epson printers can still work fine, when I can find ink for them.
820 Photo and a later 845 WorkForce.
(Even so, I've 'brought-back from fossil' state, expired Epson inks, &
made good use them; after half-hour head clean intervals + CPR.)
Gave away an basic HP printer with extra cartridges, stored in garage.
That was a spare; bad experiences with 'new-in-box' AIO w/ fax, HP
keeps me from buying into landfill liners. Needed to send Fax, then.
DOA N.I.B. high-end HP with no warranty, and no repair service
while at the end of the road show, (almost near Homer AK.) Ugh!
Good luck & happy computing!🌞🎣⛵️🌎