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I have updated Mac OS Big Sur. Since then I am unable to print. I have HP Laser Jet 1010 printer (and another HP Laser Jet 1102). I am unable find drivers for these printers for the curren OS version. What should I do?

I have updated Mac OS Big Sur. Since then I am unable to print. I have HP Laser Jet 1010 printer (and another HP Laser Jet 1102). I am unable find drivers for these printers for the curren OS version. What should I do?

Ameer Faaiz

MacBook Pro 13″, macOS 11.1

Posted on Dec 24, 2020 5:36 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2020 2:23 PM

Hi,


For the LaserJet 1010, there are two ways that you could try. Ronasara already mentioned Gutenprint (there is an hp-lj_1010 driver), or you may want to check whether the new (post date Dec 11, 2020) HP Printer Drivers v5.1 for macOS package from Apple (https://support.apple.com/kb/dl1888?locale=en_US) has a working LaserJet 1010 (or possibly 1012/1015) driver.

In any case, reset the printing system first.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support

Safely open apps on your Mac - Apple Support

2 replies
Question marked as Top-ranking reply

Dec 24, 2020 2:23 PM in response to Ameer Faaiz

Hi,


For the LaserJet 1010, there are two ways that you could try. Ronasara already mentioned Gutenprint (there is an hp-lj_1010 driver), or you may want to check whether the new (post date Dec 11, 2020) HP Printer Drivers v5.1 for macOS package from Apple (https://support.apple.com/kb/dl1888?locale=en_US) has a working LaserJet 1010 (or possibly 1012/1015) driver.

In any case, reset the printing system first.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support

Safely open apps on your Mac - Apple Support

Dec 24, 2020 1:00 PM in response to Ameer Faaiz

As you no doubt know, when we do an update or an upgrade, we often must then update our printer drivers. The problems reported with HP printers have been presented here literally hundreds of times. I offer the following comments. (1) thoroughly check the HP web site for any potential drivers. (2) Download and try using drivers for Catalina. Some people have had success with that. (3) Ask HP when and if these drivers will be released. They do have customer service people there. (4) Visit the web site at the link blow. There you will find many drivers for printers that are no longer supported. They are written by professionals who volunteer their time. Hopefully, one of them will work for you. And next time you purchase a printer, remember who did, or did not support their customers.

Gutenprint Supported Printers

I have updated Mac OS Big Sur. Since then I am unable to print. I have HP Laser Jet 1010 printer (and another HP Laser Jet 1102). I am unable find drivers for these printers for the curren OS version. What should I do?

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