You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple iCloud security breach scam?

I just got a phone call saying the caller represented Apple ICloud Support and my ICloud has been breached. Does anyone know if this is real or scam?


MacBook Pro 15″, macOS 10.15

Posted on Oct 24, 2020 2:47 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2020 2:49 PM

Scam.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


1 reply
Question marked as Top-ranking reply

Oct 24, 2020 2:49 PM in response to SystemInfoSoftwareListFailure

Scam.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Apple iCloud security breach scam?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.