spinning wheel icon next to wi-fi indicating network activity

how do I stop the spinning wheel next to the WI-FI icon from constantly spinning?  It's eating up data and reducing battery power.  I've actually figured out what triggers this constant network activity. After I hard reset the I-Phone SE to stop the constant network activity, I can use every app with no problems until I use the microphone on the key pad to write/voice a text message or a note, then the wheel starts spinning non-stop until I restart the phone.   Does anyone know how to correct this problem?????????

iPhone SE, iOS 14

Posted on Oct 24, 2020 4:21 PM

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Posted on Oct 24, 2020 5:11 PM

The spinning icon means that some app is using data. You need to troubleshoot that. If you are using dictation everything you dictate is sent to Apple’s speech recognition server to perform speech to text, and the result is then sent back to your phone. This is the same server that Siri uses. So while you are dictating it will use data continuously, and for a while after you stop as it tries to refine the recognition.


But to troubleshoot go to Settings/Cellular and tap Reset Statistics, and turn off Wi-Fi, so all data goes over cellular. As you use the phone note when it is using data. After a few hours go to Settings/Cellular and the apps that have used data will be listed at the top of the page. You can see which ones used the most.

357 replies

Oct 28, 2020 11:38 AM in response to Dr_Pain

Dr_Pain wrote:

I even got it to trigger by doing voice dictation in Notes.

“even” isn’t a surprise. ALL dictation requires sending the spoken text to a speech to text server at Apple; no voice to text is actually done on the phone. So if it didn’t spin when you are dictating that would mean something was wrong.


Have you tried closing all taps in all of your browsers? A lot of websites update continuously or intermittently whether the browser is currently open or not.


And have you tried the troubleshooting step I posted earlier:


Turn Wi-Fi OFF. Go to Settings/Cellular and Reset Statistics. Use the phone for a while, then check which apps have used data.

Oct 29, 2020 11:36 AM in response to limberlostgirl

My Iphone 7 doen't have this issue., only the Iphone SE 2020.

limberlostgirl can you try something to see if its the same on your device as it is on mine?

  1. restart your phone
  2. start a new note
  3. on the keyboard press the microphone button and the wheel will start to spin..... but don't say anything.
  4. press cancel and the wheel should stop spinning.
  5. start another note
  6. press the microphone key again...... this time say something and see if that wheel spins non-stop.


if it spins non-stop after following the steps above it's a problem with Apple







Dec 8, 2020 7:35 AM in response to machinist_5

I’m not sure whether or not Apple and WhatsApp use the same technology. I’m not exactly sure what you’re asking, but in my layman’s knowledge, iMessage and WhatsApp are similar technologies, in that they’re not SMS/MMS.


But I don’t think iMessage or WhatsApp is the problem, it’s the speech-to-text engine or servers. I used dictation to compose an email in a third-party app a few minutes ago, and the spinning icon returned as soon as I started using the dictation (stock keyboard). It persisted until I restarted the phone.


I’m going to try Lawrence Finch’s troubleshooting steps later today.


I’m also considering installing GBoard and seeing if it happens when I use speech-to-text through that keyboard. What I don’t know right now though is whether or not GBoard uses Google’s services for that feature, or if my iPhone would still be using Apple’s services for that? Anyone here know?


If GBoard uses Google’s services, and the spinning icon issue doesn’t occur then, well that pretty much definitely tells you where the issue is.

Dec 8, 2020 8:57 AM in response to machinist_5

Update: I installed GBoard. It does utilize Google's servers instead of Apple's, and I am able to use dictation without getting the persistent spinning network activity indicator. In fact, I don't even briefly get the indicator (I'm trying this on WiFi at the moment).


Unfortunately, GBoard seems to be implemented in a rather clunky fashion in iOS. I can switch to it easily enough, but there should be an option to simply make it the default, rather than still have the stock keyboard with a key for switching between keyboards. More importantly, it's the GBoard dictation that is really clunky. After switching to GBoard, if I tap the microphone key, the screen for dictation pops up, but the service immediately stops with an error message of "Sorry, I didn't quite get that." If I return to the keyboard and try again, it happens again. The only way to actually dictate anything is to allow the error message to happen, and then tap the microphone button from the error message screen. Then I am able to actually dictate a message. To make matters worse though, I cannot see any of my dictation until I am done, and then the text populates all at once in the text field.


With Apple's stock keyboad, I can see the text populating as I dictate, which is exactly the way it should work, and is exactly the way GBoard works on Android. Third-party keyboards work properly on Android, at least all of them that I ever tried. I'm not flaming Apple here, I'm just wondering if GBoard's clunkiness on iOS is specific to GBoard, or if this is the way that Apple handles all third-party keyboards.


I think this definitively shows the problem is with Apple's dictation service. Is anyone else concerned that the persistent spinning icon is an indication that the dictation service never stopped, and the phone's microphone is still "on" and continuing to send data to Apple's servers??


Next step is to try and monitor cellular data use while the network activity indicator continues to spin.

Dec 10, 2020 12:03 PM in response to Pual6952

I can't help but notice that nobody seems to be talking about the "Hey Siri" thing. As silly as it sounds, it seems to work for me most of the time. It is much less annoying than having to restart. Just set up Siri so that you can just say "hey Siri" without having to push your home button. Make sure all of your apps are closed as well as pages on safari. Then say "hey Siri". Give it a second or two and then say "never mind" The frustrating little data wheel will disappear most times.

Dec 10, 2020 1:10 PM in response to Dickniaz

Even if that does work as a band-aid solution, I do not want to enable Siri, so it's not an option for me. If that does work though, that also makes me think it might have something to do with that DNS Services process I pointed out earlier. I'm not very knowledgeable on networking, but my layman's understanding is that DNS services are used to locate and make the initial connection to a certain domain or server. If that is the process that continues running when the indicator is continually spinning, maybe it's not breaking the connection once dictation is done through the keyboard, but then activating Siri causes DNS services to make the connection to the server again and then it disconnects properly? I could be way off though.

Dec 10, 2020 9:10 PM in response to Machine_Ruse

Based upon where you are seeing that, Machine_Ruse, I’ll accept that those are Apple Processes (given nicer, human understandable names).


You would have had to have been doing a lot of DNS lookups (accessing a lot of web addresses) to use about 0.1 MB in approximately 30 minutes. (Each DNS transaction takes no more than about 100 B.)


You had twice as much in Push Notifications. Three times as much in Messaging Services. Both, far easier to do.

Dec 13, 2020 3:06 PM in response to Lawrence Finch

It does use battery and my data used 2 gb in 3 days but if I shut off dictation in settings everything is fine with out the use of dictation so for the price you pay for Apple products and considering how long Apple has been doing iPhone devices this should not be a issue actually it’s really not professional you typically get iPhones because they are supposed to be bulletproof and smooth just my 2 cents

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spinning wheel icon next to wi-fi indicating network activity

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