How do I turn off malware message

I am getting the message "HPDM.framework" will damage your computer. It is required software to run my HP OfficeJet 250 printer. How do I turn off or stop this message popping up. I have spent 5 hours removing and reloading all these message items and only lost use of my printer. I reloaded and now get the messages again. They are not malware. It started when latest update to MacOSCatalina 10.15.7 took place yesterday.

MacBook

Posted on Oct 24, 2020 5:06 PM

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5 replies

Oct 27, 2020 1:33 PM in response to DamageComputerMessage

What is the exact model designation of the HP Office Jet printer you are using?


If it is the HP OfficeJet 250 Mobile All-in-one then you can delete the file and all others associated with that printer. No third party software is required to use that printer. It is not doing anything other than nagging you. Because HP revoked that file's security certificate, macOS will not load it.


Then, add your HP OfficeJet 250 Mobile All-in-one to Printers & Scanners as an AirPrint printer. You must specifically indicate AirPrint. Those instructions are provided in Add a printer on Mac.


If your printer is not the HP OfficeJet 250 Mobile All-in-one then contact HP for assistance: Contact a third-party vendor - Apple Support. HP provided the drivers for your printers, and HP revoked their security certificates for reasons known only to HP. The "HPDM.framework" file is not necessary. Only HP can fix it.

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How do I turn off malware message

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