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Removing a root certificate

Several years ago I used the “Surf Easy” VPN app and service. This app put a root certificate on my devices and has been transferred to my new devices even though I have not downloaded the app or used the service again. So the certificate is in my iCloud backup.


Recently to remove it from my iPad I had to restore it and set it up as a new device.


I worked with the company Surf Easy for more than a month through their support department and while they tried several things nothing removed the certificate.


With a new iPhone coming soon I do not want to transfer the root certificate again to another new device. If I set the new iPhone up as new I will not only loose all my app settings but I will loose all my heath and activity settings, including all my Apple Watch data saved since the Apple Watch first came out.


is there a way to get this certificate off my iPhone and/or out of my backup?

iPhone 11 Pro

Posted on Oct 25, 2020 5:31 AM

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Posted on Oct 25, 2020 12:57 PM

Other than setting up as new, I'm not seeing any other option.

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Removing a root certificate

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