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iPhone 12 battery draining fast

Hi all,


Trying to work out if I have a defective unit I need to send back or if there's a wider issue here. The iPhone 12 Pro is advertised as having a smaller battery than the iPhone 11 Pro so I expected to have slightly reduced battery life (which is fine as 11 Pro was excellent).


However I'm noticing that the iPhone 12 Pro is draining when idle with almost no background activity at a rate of 4% which is much faster than my previous iPhone 11 Pro, and to be honest a faster idle drain than I can actually remember from a new iPhone. First instinct was to disable Mobile data to see if it was a 5G thing, but I actually don't see any real difference from doing that (which makes sense as I've been on Wifi 98% of the time since I got it).


No matter what I try, it seems to be going down oddly quick. Not to an useable level or anything world ending, but I guess its sort of suspicious. I check the battery report, and it's not showing any real culprit, just a rapid decline for no clear reason.


If anyone can share their idle battery with either 12 or 12 Pro I'd really appreciate it.



[Re-Titled by Moderator]

iPhone 12 Pro, iOS 14

Posted on Oct 25, 2020 8:14 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2020 1:49 AM

Experiencing the exact same "issue" with my iPhone 12 pro (128GB).


I compared it with my girlfriend her iPhone XR (64 gb) last night. Her phone started of with 64% remaining where mine was at 94%. Both phone were left idle over a time of 8.5 hours. The next morning the iPhone 12 pro drained two 84% while the XR was at 63%.


Both phones had almost no background activity and are connected to wifi (5ghz).


The only difference between them is that the iPhone 12 pro has dual sim set up and the XR only uses one (physical) sim.

But that shouldn't drain your battery that much, should it?

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2,818 replies

Dec 16, 2020 11:18 AM in response to Dogcow-Moof

I think what Selzere said, is very clear regardless of how MPG is determined. The point is that we should NOT lower our expectations to meet the low standards of a device that has a critical defect. Don’t adapt to accepting sub-par products design especially at the cost of iPhones. Demand the products standards meet the AS ADVERTISED product standards and functionality which the price of the phone guarantees, and better, be present in and from the phone.

Dec 16, 2020 11:39 AM in response to nikolafromsliven

Hi nikolafromsliven,

• ’Reset’ the phone means to power the phone off then turn it back on.

• ‘Forced Reset’ requires the external phone buttons, on each side of the phone, to be pressed and released in a specific order to literally force a phone, that is hung, frozen, non-responsive, to power off then back on.

Neither of these RESETS will delete your phones data NOR should you delete your phones data as step in performing either reset.

The “RESET”s available in

Settings->General->RESET

will allow you to completely wipe/erase all the data from and on your phone and render the phone at ground zero requiring the phone be setup as if brand new.


Dec 16, 2020 11:46 AM in response to Ceci-Tigre

Hi Ceci-Tigre,


your comment was really useful. The saddest part is that i've already tried everything, but it doesn't work for this battery drain issue..

I'm really disapointed from apple cuz' my last phone (Iphone 7) was exploded in my car before 3 years and after that i've became an android user. Unfortunatelly i was really happy with Samsung galaxy s10e and i just wondering when iphone will release new telephone with the size and design of their best one (iphone SE first generation).


I've bought iphone 12 mini on 6th of December and till today, i'm fighting with a lot of issues, started from IOS 13 issue where there was this bug with the display and now with this battery drain. I'm really tired for searching sollution for somethin that i've paid more than 1600 leva (Bulgarian currancy) appx 850 euro.



Dec 16, 2020 11:58 AM in response to daytripper99

I have to say I find it rather disheartening when people on some specific networks, namely EE and Sky Mobile are informing that their battery drain is either fixed or was never even an issue. Meanwhile Vodafone UK here...14.3...exactly the same drain as 14.2.1...exactly the same drain as 14.2...and exactly the same drain as 14.1...why? I also run Vodafone UK on 11 Pro Max and had no issues on ANY of the previously mentioned iOS versions (including iOS 14.3). I also have a cellular iPad on the 3 network with NO BATTERY DRAIN issues (although that DID have battery drain on iOS 14.1 but that was fixed on 14.2).


Meanwhile Vodafone UK on 12 Pro Max...constant drain...even on iOS 14.3. My device is also locked to Vodafone so I can't TRY another SIM just to see if it is the carrier at fault here. What's more, I tried to return it today but they had the cheek to tell me I'm past my returns window and all they can do is offer me yet another exchange (I've had 3 already).


Exchange isn't going to fix a god **** thing. Meanwhile I am paying £68 a month for this ****!

Dec 16, 2020 12:20 PM in response to nikolafromsliven

I completely understand your frustration and dissatisfaction with your iPhone. I had the 7SE for year’s and years and it was the best iPhone I ever had. I stupidly took advantage of a great upgrade offer from AT&T(my carrier). I turned in my 100% pristine condition 7SE for an iPhone11, about 9months ago and from that date have only had major and countless issues with the phone. I’ve spent weeks worth of months with Apple Support, GeniusBar appointments, chat support sessions, screen shares, etc... Apple was doing a return under manufacturer warranty and I had one more Genius appointment where they were going to send my phone in but this IDIOT told me he can’t cause any of my issues so they don’t exist. Yes, I completely believe your experience with iPhones and Apple because I have the same experiences. It does NOT help, at all, when you are treated so disrespectfully by the company you paid over $1600 dollars to, for the defective product, you were given instead of a functional one. But then to have them tell you “no one else has reported this problem. It’s just you” as a way for them to obfuscate responsibility. I know it’s very disappointing when the business you spend good money with, expects the customers to be loyal to them no matter what BUT that business does not extend any loyalty or respect to their customers. “the customer is NEVER right” today and when did the customer start to OWE a business anything AND the businesses STOP owing the customer exactly what they paid for? A functional product.

Most of the time I had to deal with Apple support I walked away feeling that hour was an absolute waste of my time and 90% of those calls left me so irritated and stressed out from dealing with the clueless that I just gave up for a while.

You have every right, and are justified, to be upset. Feeling like Apple is just to big to CARE anymore? A lot of people are feeling this way.

I am sorry, FOR Apple, that you’ve been treated as poorly as way too many of us in the US have been and are being treated. You definitely deserve better. Hang in there, Apple knows this problem exists, they won’t tell you or me BUT they know. You are NOT alone!

Dec 16, 2020 12:44 PM in response to maxwilkes92

That is the EXACT problem! You buy the phone, you have issues with it, to try to get help to address the problem, Apple tells you to, “try this and if it doesn’t work try that.” You do it and you call back, “Not fixed.” Then again, “ do this, that, then and when then we’ll know why and we will go from there.” It’s a vicious cycle that only feels as if we are being runaround until after the return with refund window closes. And when it does... we no longer matter. Then we are screwed.

I recommend, with Apple Supports help, making 2 attempts at fixing a specific issue AND that is it. Do not waste your return and refund window debugging your way outside this window. Let the problems with the phone be APPLES problems to FIX, not yours.

Dec 16, 2020 12:56 PM in response to maxwilkes92

Maxwilkes92,

I am locked into AT&T and have ordered and received a new SIM card to replace the one I had. You don’t need a new carriers SIM card to test if the issue is related to a bad SIM card. You just need to contact your cell Vodafone and request they send you a SIM card. They will help you set it up for your phone and then you can see if your old SIM card was the issue.

Dec 16, 2020 1:46 PM in response to helder33

Don’t laugh, but my old iPhone 8 Plus as gone to my wife (wish I could get it back!), when I got the 12 Pro Max.....her old 6S Plus (another hand me down).....we have kept in joint ownership....I.e. we both have our email accounts on there as well....the original reason was in case one of us had to go into hospital for any reason. It’s worked out quite well....can use the 6S to check emails, news, weather etc while our other phone is on charge or something. Next year though she will be getting a new phone....weather it’s an iPhone remains to be seen after this debacle!

Dec 16, 2020 3:24 PM in response to SatTechUK

Hi,


I didn’t get a prompt to update my carrier settings for Sky as others with a different carrier have.


I noticed that mine had been updated to 45.0 whereas my wife (who has not upgraaded to 14.3 yet) is on 44.0.


Just go to settings > about > carrier and see what version you are on.


I also redownloaded my carrier settings from Sky Mobile

Dec 16, 2020 4:54 PM in response to SatTechUK

I have an iPhone 11, iOS 14.2 and my carrier version is 44.0. I experience the battery drainage issue intermittently and not remotely as bad as iPhone 12 purchasers are experiencing. But, I also have the Apple SMART battery iPhone 11 case, which is an extra battery pack. I do believe the extra battery is what has saved me. Sorry so many are having the worse case scenario, with this battery drainage problem. Frustrating.

iPhone 12 battery draining fast

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