iPhone 12 battery draining fast

Hi all,


Trying to work out if I have a defective unit I need to send back or if there's a wider issue here. The iPhone 12 Pro is advertised as having a smaller battery than the iPhone 11 Pro so I expected to have slightly reduced battery life (which is fine as 11 Pro was excellent).


However I'm noticing that the iPhone 12 Pro is draining when idle with almost no background activity at a rate of 4% which is much faster than my previous iPhone 11 Pro, and to be honest a faster idle drain than I can actually remember from a new iPhone. First instinct was to disable Mobile data to see if it was a 5G thing, but I actually don't see any real difference from doing that (which makes sense as I've been on Wifi 98% of the time since I got it).


No matter what I try, it seems to be going down oddly quick. Not to an useable level or anything world ending, but I guess its sort of suspicious. I check the battery report, and it's not showing any real culprit, just a rapid decline for no clear reason.


If anyone can share their idle battery with either 12 or 12 Pro I'd really appreciate it.



[Re-Titled by Moderator]

iPhone 12 Pro, iOS 14

Posted on Oct 25, 2020 8:14 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2021 5:25 AM

After a couple days of experimenting.


Let me give you scenarios/examples with no regard to any other settings other than those mentioned being turned on or off.


iPhone 12 Pro running iOS 14.3


SIM card installed, WiFi on, Cellular On, Bluetooth in Standby (Turned off in CC to disable new connections, but still enabled)

Battery drops between 15 and 30% over an eight hour time frame while not being in use. (This was the case for a couple days, until I realized something was clearly wrong)


SIM card installed, WiFi off, Cellular off, Bluetooth standby same as before

Battery drops around 10% over the same time frame (Better, but still not satisfying)


Now get this!


SIM card taken out, Wifi on, Cellular off, Bluetooth same as before, I also turned Airplane Mode on for the sake of it

Draining between 1 and 3% , over the span of 8 hours.


I know, it seems absolutely silly to use an iPhone without a SIM card, but as long as this bug is not fixed taking out the Sim card might be your best option to prevent your battery from draining over night. Or you just simply keep it on a charger. Keeping the SIM and at least turning off WiFi and cellular or putting the device into airplane mode should make the battery drain a little less too.


Some other things you might want to switch off, if only to test for a couple days to see if battery life improves and slows the drain. Keep in mind, you can disable everything temporarily and don't have to worry about anything breaking. If something needs a certain thing enabled, iOS will most likely give you a prompt anyways. You can go back and enable everything again, but until a version of iOS 14.3.x or 14.4 is released that addresses the those kind of issues, it's the best and to be frank, the only thing you can do.


  • Location Services > System Services. Be bold and turn off EVERYTHING. Toggle the status bar icon (the switch on the very bottom) so when you slowly enable them one by one again, you can keep an eye on what triggers the location to update. With the status bar icon on, you can check and investigate closely how and when a certain service is updating. I found the Find my iPhone location feature updates like crazy.

System customization also updates in the background constantly ( if you turn it off, Dark Mode/ Appearance will still be able to work in sunset/sunrise mode, night mode however will work only when you put it on a custom schedule, and optimized battery charging will not work (even the option itself in the battery menu is enabled) if you have Significant Location and/or System Customization disabled).


  • Put Bluetooth into standby so it stops searching for new devices (Toggle it via Control Center so the icon becomes white.)


  • Turn off 'Ask to Join Networks' and set 'Auto-join Hotspot' to Never in Wi-Fi settings to stop the device from constantly checking for sources, notifying you and trying to connect to other routers.


I don't mention any of those things like turning off Background App refresh, dimming your display etc as those can be found in literary every 'iPhone battery savings' video or article.


It is clear that the issue can be pinpointed to the cellular modem, which can only be put into completely pause if there is no SIM card in the device. Airplane mode alone does not seem to fix the issue fully nor does turning off Cellular data help much if anything.



Similar questions

2,818 replies

Dec 16, 2020 12:44 PM in response to maxwilkes92

That is the EXACT problem! You buy the phone, you have issues with it, to try to get help to address the problem, Apple tells you to, “try this and if it doesn’t work try that.” You do it and you call back, “Not fixed.” Then again, “ do this, that, then and when then we’ll know why and we will go from there.” It’s a vicious cycle that only feels as if we are being runaround until after the return with refund window closes. And when it does... we no longer matter. Then we are screwed.

I recommend, with Apple Supports help, making 2 attempts at fixing a specific issue AND that is it. Do not waste your return and refund window debugging your way outside this window. Let the problems with the phone be APPLES problems to FIX, not yours.

Dec 17, 2020 2:27 PM in response to Zorrito83

Me too. Went from 33% last night down to 15% this morning...down to 3% by the afternoon. 12 Pro Max on 14.3 Vodafone UK Single Physical SIM. 4G (no 5G). Same drain as 14.2.1 and 14.2 and 14.1 basically. All that time I didn’t use it at all except to check the battery life on 2 occasions for no more than 10 seconds a time. 11 Pro Max on the same network is still on 69% and it’s been very nearly 2 days since I last charged it and it has over 3 hours screen on time already. On average I get around an hour of usage per 10% battery on my 11 pro Max (unless I’m gaming) and overnight drain is always less than 5% (usually around 3%). On the 12 Pro Max I’m lucky to get half an hour out of 10% battery and overnight drain is around 15%.

Dec 18, 2020 11:02 PM in response to Danyxp

Hi all

I have the same issue

iPhone 12 pro max with dual sim

no abnormal drain if 4g is on physical sim ==> 1% every 2 to 3hr at idle: ORANGE operator

abnormal drain if 4g on e-sim ==> 3% every hour at idle: SFR operator

I am quite sure that this did not occur when I had physical sim on SFR too (before my company change into ORANGE)

I have 14.2.1 s/w: I understand that even 14.4 is not fixing this, is it?

I am very disappointed!!!

QUESTION please: is the issue occurring only to people having activated dual sim &/or to ones having e-sim only? May you please advice?

Thanks

Emanuele


Dec 19, 2020 1:04 AM in response to tszabolcs

Thanks for the reply: I personally bought this iphone because of 5g capability and it is a shame to be obliged to set 3g on. I really hope that 14.4 will fix it even though I have a likely valuable workaround of using the physical esim 4g with a very good drain at IDLE (3-4% in 8hr). I have never seen this on my iphone XS max but it is true that I had the same operator on the dual sim configuration.

Further feedbacks on 14.4 beta 1 behaviour would be very appreciated

Thanks all and have good and safe XMAS and end of year holidays

Rgds


Dec 19, 2020 2:16 AM in response to Lestat09

Here are the renault after one night from 11:45pm 10:45am (yes a long one), knowing that it has 2 SIM, it has been charged yesterday at 0am, I have done a network reset yesterday afternoon and it is connected to the wifi during the night and at the office.



as a comparisons there is how my 11 Pro Max drains with the same settings without SIM and only with wifi. I will restore it tomorrow afternoon and use it Monday and Tuesday.

Dec 19, 2020 4:14 PM in response to Selzere

So battery drain is back. Reboot and network resetting didn't do the trick after all. I'm losing an average of 7-8% battery after an 8-hour standby.


I put my 12 Pro Max on standby for 24 hours and the battery went down from 100 to 90% VS my brother's 12 Pro Max which went down from 100 to 81%. Same network and same settings.


I think I will stop obsessing on the battery from now on. It's not good for my mental health.


Also, when I put my 12 Max on idle for 1 day, I charged it using the 18W wire charger. On the other hand my brother charged his using the magsafe charger before putting his 12 Max on standby for 1 day as well. Just something I noticed.

Dec 20, 2020 5:13 AM in response to helder33

This is unreal situation and you could never explain that from the side of physics. This is a "visual" bug, because a modem uses enough of energy and takes some millivolts/hr to reconnect to the Base station or check the connection that has already been established before and then get a response from bs. This process is quite frequent to use some battery. So 1% is 28mAh for iphone 12 and that is just nothing to a modem.

Dec 20, 2020 1:43 PM in response to Cocomar

Went to Apple store yesterday they looked at my chat history with Apple Costumer Service, no explanation nor aknowlegment of any problem they just gave me a new unit. Went home to set it up and it wouldn't connect via Cellular data at all. Went back this morning after 30 min diagnosis they told me this unit had a defective modem/antenna and swapped it out for another replacement. This time I told them that I wanted to set it up right there. This 3rd Iphone 12 pro max would not even recognize my SIM Carrier. So I just insisted on a refund. Will wait until Apple makes a statement and fixes the issue. In the meantime Ill try a Pixel 5 and see how things go.

Dec 20, 2020 3:50 PM in response to Zorrito83

Good for you 👍


The sooner Apple investigate and fix this issue the better it will look for them. I’m considering insisting on a refund and going back to using my XS Max until around 2 months after the iPhone 13 is released to make sure everything runs smooth with that. It’s the Qualcomm X55 modem causing these issues and there isn’t a chance Apple or Qualcomm will be able to fix this with firmware/OS updates. The Qualcomm X55 has proven to be problematic on Android flagships.

Dec 21, 2020 12:41 AM in response to Master26A

I think some people in this thread have very wrong understandings of what a battery drain is supposed to be...


First of all, don't brag when your phone is staying at 100% for a long time, since the iPhones INTENTIONALLY don't show accurately when the phone has been plugged off the charger, in order to give you more confidence.

It would not look good in the eyes of the user, if the phone's battery indicator dropped 1% exactly when you take it off the charger, right?


Second, some people here seem to think that ANY battery drop is bad and not the way it's supposed to be, like, they talk on the phone for an hour or use social medias extensively, and get mad when the battery drops...


P.S. Please, when you post those huge screenshots, MENTION YOUR MODEL, otherwise you are not helpful.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 12 battery draining fast

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.