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iPad pro problem.

The touch keyboard has some characters disappear and when typing it does not match the letters shown. What should I do? (screenshot captured when I'm touching it)

iPad Pro, iPadOS 14

Posted on Oct 25, 2020 9:05 AM

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Question marked as Best reply

Posted on Oct 25, 2020 9:17 AM

A forced-restart of the iPad may be helpful - as this will often resolve an isolated problem:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


3 replies
Question marked as Best reply

Oct 25, 2020 9:17 AM in response to someguywithproblem

A forced-restart of the iPad may be helpful - as this will often resolve an isolated problem:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


iPad pro problem.

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