Hi,
my iphone X is 2 years old and half year ago began to restart randomly (sometimes 5 or 7 times per day).
I tried all the software solutions, like deep restart, clean installation.....but nothing has changed.
I think it could be the battery problem, but i am not sure before i send it device to repair. Maybe had someone the same problem and can describe the solution.
Thanks for answer
iPhone X, 13
Hey there jankruzica,
Thanks for reaching out to Apple Support Communities. We understand your iPhone is restarting unexpectedly. It sounds like you’ve done some great troubleshooting so far and we’ll be happy to help.
If restoring didn’t help, check Maximum Capacity in Settings > Battery > Battery Health according to this link - If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly.
This can help you determine if your battery needs service. If the Maximum Capacity is under 80%, it could explain why this is happening. If you need, you can reach out to Apple Support to look further into you service options here: Contact Apple for support and service
We hope this helps.
Take care.
Hey there jankruzica,
Thanks for reaching out to Apple Support Communities. We understand your iPhone is restarting unexpectedly. It sounds like you’ve done some great troubleshooting so far and we’ll be happy to help.
If restoring didn’t help, check Maximum Capacity in Settings > Battery > Battery Health according to this link - If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly.
This can help you determine if your battery needs service. If the Maximum Capacity is under 80%, it could explain why this is happening. If you need, you can reach out to Apple Support to look further into you service options here: Contact Apple for support and service
We hope this helps.
Take care.
Iphone X randomly restarts
