IOS 14 Mail Flag Colors, Change from selected color back to red.

This ongoing issue still exists on my iPhone when I change my flag color for an email it doesn’t stay. After I close the email and return back to the mail box the color I selected has changed back to the default red. This issue was discussed in 2019 with IOS 13 and it still exists now. This is ridiculous with all the new features from IOS 14 you can’t keep the flag colors from switching back to the default..

iPhone 6s, iOS 14

Posted on Oct 25, 2020 11:18 AM

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6 replies

Oct 29, 2020 10:37 AM in response to jmee69

Hi there jmee69,


Thanks for contacting us. We know it's important to keep your mail organized with flags when you need to quickly find an email. We're happy to assist you.


To start, we'd like to ask a few questions:


  1. Do you have more than one email set up on your iPhone? If so does the same thing happen on that email account?
  2. Try accessing your email on a different device. Do you see the correct color flags on the emails?
  3. If you filter to only show flagged emails, do you see the correct color there?


Use the steps under section "Flag your email" here: Use mailboxes to organize email on your iPhone, iPad, or iPod touch


We look forward to hearing back from you.


Have a great day!

Oct 29, 2020 4:55 PM in response to Leanne_68

The reply was not helpful and the issue still exists. I have other email accounts and the same thing is happening there. I have a Macbook and the flags are red there as well. This is ridiculous the flag color is only changed when I swap left to open the more box. The color I selected there shows up but it doesn’t stay once I close that up and it’s just the email. This issue is very annoying since it’s pointless to have something that can’t be used for my 6S.

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IOS 14 Mail Flag Colors, Change from selected color back to red.

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