Problems printing with HP Laser Jet P2055dn

Hi. I am having problems trying to print from two different Macbook Pros to an HP Laser Jet P2055dn via Time Capsule. It either does not print at all or get an "hpPostScriptPDE.plugin" will damage your computer message. Never had problems before. Any suggestions on how to fix the problem? With gratitude.

MacBook Pro 15″, macOS 10.15

Posted on Oct 25, 2020 10:59 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2020 12:09 PM

Please see the following:


From sources familiar with the matter, HP Inc asked Apple to revoke its printer driver code-signing certificates. It appears this request backfired as it left users unable to print. A HP Inc spokesperson told us on Friday night:


We unintentionally revoked credentials on some older versions of Mac drivers. This caused a temporary disruption for those customers and we are working with Apple to restore the drivers. In the meantime, we recommend users experiencing this problem to uninstall the HP driver and use the native AirPrint driver to print to their printer.


HP supplied a new driver on Friday to fix the issue:


ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg


However, that "fix" is producing this error for some users:


"Matterhorn.framework" will damage your computer…


If you're seeing that, try this fix. Go to System Preferences, select Printers and Scanners. Select your printer from the list then delete (-) it. Then add (+) your printer back and select the generic driver to use.


Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.

(2220 UTC 23 October 2020)



Open >System Preferences>Software Update      (Command R will reload and do a fresh check)

1 reply
Question marked as Top-ranking reply

Oct 25, 2020 12:09 PM in response to GaryKL

Please see the following:


From sources familiar with the matter, HP Inc asked Apple to revoke its printer driver code-signing certificates. It appears this request backfired as it left users unable to print. A HP Inc spokesperson told us on Friday night:


We unintentionally revoked credentials on some older versions of Mac drivers. This caused a temporary disruption for those customers and we are working with Apple to restore the drivers. In the meantime, we recommend users experiencing this problem to uninstall the HP driver and use the native AirPrint driver to print to their printer.


HP supplied a new driver on Friday to fix the issue:


ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg


However, that "fix" is producing this error for some users:


"Matterhorn.framework" will damage your computer…


If you're seeing that, try this fix. Go to System Preferences, select Printers and Scanners. Select your printer from the list then delete (-) it. Then add (+) your printer back and select the generic driver to use.


Update: HP Printer Software 5.1 should now be becoming available through Software Update to fix this issue.

(2220 UTC 23 October 2020)



Open >System Preferences>Software Update      (Command R will reload and do a fresh check)

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Problems printing with HP Laser Jet P2055dn

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