iPhone screen not working since update

Question

Level 1

4 points

iPhone screen not working since update

I’ve recently purchased an iPhone11 and to begin with everything was fine, updated to the latest iOS update and now I can’t unlock my phone, it doesn’t let me swipe up to unlock. I’ve restarted it.

why is it doing this?

iPhone 11

Posted on Oct 25, 2020 12:08 PM

Reply

Answer 1

Axel Foley

Level 10

150,978 points

Oct 25, 2020 12:09 PM in response to I_-

1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

(2) If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

(3) If that does not help your phone might need service ➔ Contact Apple for support and service - Apple Support

Axel F.

Reply

iPhone screen not working since update

Similar questions