Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook pro keeps restarting

Hi, I have a Macbook pro that keeps restarting. I updated to the latest MacOS but it has still not solved the issue. Can you please help? Here is the report I get after it restarts. thank you.



Posted on Oct 25, 2020 3:22 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2020 10:41 PM

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the restart issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 25, 2020 10:41 PM in response to dhara117

  1. Reset SMC by following the directions applicable to your MacBook here ➔ How to Reset SMC. If that does not solve things then
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the restart issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Axel F.

Macbook pro keeps restarting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.