McDonalds app initialization critical error on iPhone

Seems like a lot of work- which we shouldn’t have to do. Might as well just do drive thru at this point.

If you do and have success I really hope that’s the answer let me know thanks in advance

So 6.14 came out today. Promptly downloaded it to see if it’s fixed and now as soon as I tap the app, it crashes immediately. Does not even open. And yes, I deleted and installed again, lol!

I have the 11 not the pro and it hasn’t worked since I got it. Worked fine for my iPhone 8

Oh wow ok. Ugh I hope it’s fixed soon! I may just try it on my iPad and see if that works at this point :/

I think it has something to do with the iOS and not the version of the phone. My app failed after an update last summer. iPhone 11 user.

🤣 Haha! That’s a hilarious thought. But I don’t have the Burger King app... maybe Wendy’s? LOL!

Didn’t work. 😞

I have the 7+ and it hasn’t worked in a year. Now it crashes immediately.

Yes indeed the McDonald’s app is working on my IPhone 12 Pro Max now first time in many many months!

🥳 🙌 IT WORKS!!! 🙌 🥳

I haven’t been able to use it in well over a year. Thanks for telling us jcozz1966!! 😃😃😃😃

It worked! Thanks so much for letting us know! Yay! :)

onetyger Said:

"Same here! The app automatically logged me out and now never lets me login. Every time I try, it just tells me again that I need to login. I’ve reported it to McD’s a few times with no response. This has been going on for 1-2 weeks, I think since their last version update."

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You are welcome.

Excellent job reporting it! It will help many for sure!

Finally just got this in an email from McDonald’s...

As if I hadn’t already tried this dozens of times. Obviously they don’t actually read the messages they get, or they would’ve seen where I already told them I had done this. Sheesh! (and I don’t talk on the phone so I won’t be calling them)

”We recommend you open McDonald's app & press down on the more menu on the bottom right. Press down on the ‘log in’ option that appears from the more menu. Then click on "Login with Facebook" and/or "Login with Google" as we believe when you first registered with the McDonald's Global Mobile App you likely registered with one of these options. If this turns out not to be the case, after trying both of these options, please call in to us at 1-877-334-4332 during our regular business hours 7:00 a.m.and 7:00 p.m. CST Monday through Saturday so we can further assist you.

Please don’t hesitate to contact us. We value you as a customer and hope to serve you soon at the Golden Arches.”

iPhone 11. I’m having the same issue. After submitting a ticket to McDonalds followed by a phone call, they closed my case and said the issue was with Apple and not with their app. I’ve deleted and downloaded the app multiple times to ensure I have the most recent version. I’ve also reset my phone. It still does not work >:(