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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
my phone is frozen and is stuck on the power off screen yet i can't turn it off none of the buttons are working how do i fix this? Or can this be fixed?
iPhone XR, iOS 14
What do you mean it is stuck on the power off screen? What you can do is force a restart of your phone. Press and release Volume Up, then Volume Down, then press and hold the Siri Button till you see the Apple Logo on the screen. At this point you can release the button and let the phone continue to boot. If this doesn't work, let us know exactly what you got going on and how it got to this point. There could be something else going on, but it sounds like a reboot can solve your issue.
What do you mean it is stuck on the power off screen? What you can do is force a restart of your phone. Press and release Volume Up, then Volume Down, then press and hold the Siri Button till you see the Apple Logo on the screen. At this point you can release the button and let the phone continue to boot. If this doesn't work, let us know exactly what you got going on and how it got to this point. There could be something else going on, but it sounds like a reboot can solve your issue.
Thank you this did help
my phone is frozen and is stuck on the power off screen yet i can't turn it off none of the buttons are working how do i fix this? Or can this be fixed?
