Apple Event: May 7th at 7 am PT
I keep getting the message "The iPhone “xxx's iPhone” could not be synced because the sync session failed to start."
What's the cause and how do I fix this?
iPhone 12 Pro, iOS 14
Connect iPhone to Computer / Mac
Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]
You haven't mentioned whether you have a PC or Mac
Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
If you are experiencing an issue not listed here, contact support
Connect iPhone to Computer / Mac
Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]
You haven't mentioned whether you have a PC or Mac
Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
If you are experiencing an issue not listed here, contact support
The iPhone could not be synced because the sync session failed to start.
