Brand new MacBook Pro keeps freezing unexpectedly

Since it is new and you should have technical support as well,

Suggest you to Contact Apple Support.

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

Does it happen all the time or particularly related to when working with specific apps.

General tip, see if you have any updates available for system or apps that you are working with.

MayomikunA wrote:

I bought my laptop for university about 2 months ago. Within the last week and half it has started doing this thing where the screen and mouse freezes and the keypad stops clicking so I have to restart my whole laptop for it to work again. It's incredibly frustrating especially since it just happened in the middle of a lecture I was in which I had to rejoin after my laptop restarted. Does anyone know why this happens?

To trouble shoot further you can:

—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.

In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.

—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account.