how to open a disabled ipad without losing information or content

how can I open a disabled older ipad without losing the content?

Posted on Oct 26, 2020 6:50 AM

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Posted on Oct 26, 2020 6:53 AM

You can't. If its disabled the data on it is already gone.


You should have backups made to iTunes or iCloud to prevent this sort of thing.


Your only option is to restore the iPad. If you had a backup made prior to this happening it can be restored onto the iPad to recover the data, Otherwise the iPad will be wiped clean.

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Question marked as Top-ranking reply

Oct 26, 2020 6:53 AM in response to bobbop1231

You can't. If its disabled the data on it is already gone.


You should have backups made to iTunes or iCloud to prevent this sort of thing.


Your only option is to restore the iPad. If you had a backup made prior to this happening it can be restored onto the iPad to recover the data, Otherwise the iPad will be wiped clean.

Oct 26, 2020 7:05 AM in response to bobbop1231

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Any locally stored data will be lost, however, you’ll be able to restore your data from your iCloud or iTunes backup at conclusion of the process.


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


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how to open a disabled ipad without losing information or content

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