I am being charged for a third party app that doesn't show up in my subscriptions

I am being charged for a third party app that doesn't show up in my subscriptions and so I can't cancel it


Posted on Oct 26, 2020 10:42 AM

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Question marked as Top-ranking reply

Posted on Oct 29, 2020 5:30 PM

Hi A55galP3t,


We take your account security very seriously, and can see why you would be concerned about unfamiliar charges appearing on your account. There could be a few different reasons why a card would be billed including subscriptions billed to another Apple ID you've used in the past, or a Family Sharing group member signing up for a subscription. When you have time, we welcome you to check out the resource below for tips on how to find an unfamiliar charge.


If you see "apple.com/bill" or an unfamiliar charge on your statement


If these steps don't resolve the issue, the next step we would suggest is contacting Apple Support at Get Support so that they can take a closer look at your account.


Please let us know if we can help with any other questions or concerns!


Best regards.

1 reply
Question marked as Top-ranking reply

Oct 29, 2020 5:30 PM in response to A55galP3t

Hi A55galP3t,


We take your account security very seriously, and can see why you would be concerned about unfamiliar charges appearing on your account. There could be a few different reasons why a card would be billed including subscriptions billed to another Apple ID you've used in the past, or a Family Sharing group member signing up for a subscription. When you have time, we welcome you to check out the resource below for tips on how to find an unfamiliar charge.


If you see "apple.com/bill" or an unfamiliar charge on your statement


If these steps don't resolve the issue, the next step we would suggest is contacting Apple Support at Get Support so that they can take a closer look at your account.


Please let us know if we can help with any other questions or concerns!


Best regards.

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I am being charged for a third party app that doesn't show up in my subscriptions

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