WPA/WPA2 (TKIP) security issue

Updated to latest IOS 14 and network security message WEAK SECURITY. I have verified with my internet provided I do have WPA/WPA2(TKIP) ..... HOWEVER, they tell me this is an Apple issue. How this can be correct so I can be assured my home network is actually secure? Internet provider states they cannot fix this issue. Please help!


Posted on Oct 26, 2020 11:15 AM

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Question marked as Top-ranking reply

Posted on Oct 29, 2020 6:12 PM

Hey tdubya7,


Thanks for asking Apple Support Communities about the issue you're having with seeing the weak security alert in your Wi-Fi Settings on your iPhone. We can help with this. As it turns out, you'll want to have your network configured for WPA2-AES or WPA3. When you reach back out to your internet service provider, if your network is configured for "Mixed Mode", ask them to disable TKIP. More details, and recommended settings to share with your internet service provider can be found here: Recommended settings for Wi-Fi routers and access points


If you're still having an issue after those settings are changed or verified, check to see if you have any security software, a VPN installed, network optimization apps or profiles installed. If so, follow these steps:



If the issue continues at this point, you'll want to reset your network settings, then connect to your network again. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before. Be sure you have your passwords handy before resetting. When you're ready, tap Settings > General > Reset > Reset Network Settings.


If the issue continues at this point, you'll want to reach out to Apple Support to look into this further. They can be reached here: Get Support


Thanks again, and have a great day!

4 replies
Question marked as Top-ranking reply

Oct 29, 2020 6:12 PM in response to tdubya7

Hey tdubya7,


Thanks for asking Apple Support Communities about the issue you're having with seeing the weak security alert in your Wi-Fi Settings on your iPhone. We can help with this. As it turns out, you'll want to have your network configured for WPA2-AES or WPA3. When you reach back out to your internet service provider, if your network is configured for "Mixed Mode", ask them to disable TKIP. More details, and recommended settings to share with your internet service provider can be found here: Recommended settings for Wi-Fi routers and access points


If you're still having an issue after those settings are changed or verified, check to see if you have any security software, a VPN installed, network optimization apps or profiles installed. If so, follow these steps:



If the issue continues at this point, you'll want to reset your network settings, then connect to your network again. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before. Be sure you have your passwords handy before resetting. When you're ready, tap Settings > General > Reset > Reset Network Settings.


If the issue continues at this point, you'll want to reach out to Apple Support to look into this further. They can be reached here: Get Support


Thanks again, and have a great day!

Nov 1, 2020 11:50 AM in response to tdubya7

For most installations the router and the modem are separate boxes, and all you need to deal with is the router, which connects to the cable box with a network cable, which looks like a telephone extension cable, except it has 8 contacts in the plastic connectors instead of the 4 that a telephone uses. In they unlikely event they are all in one box it’s harder to install your own router, although it should be possible.


Do you have a way to access your ISP-provided router? The log in information should be on it. You use a web browser and enter htps://w.x.y.z, where w, x, y and z is the IP address you see for “router” when you go to Settings/Wi-Fi and tap on the i next to the network name. It will typically be something like 10.0.0.1 or 192.168.0.1, so for the first it would be https://10.0.0.1 You then need the admin username and password. The username is usually “admin” but this should be in documentation for the router or on the router manufacturer’s website, or ask your ISP. A lot of routers default to “admin” for the password also, which isn’t as risky as it sounds, because only devices on the network can access the router.


You can certainly get your own router also. The only downside is if you ever need technical support from your ISP they will see that you are not using their router, and may refuse to help you. But if this happens you can always reconnect their router.


This is a reliable source for tech reviews: https://www.nytimes.com/wirecutter/reviews/best-wi-fi-router/

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WPA/WPA2 (TKIP) security issue

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