My iPhone XR isn’t asking for Face ID or passcode when I unlock the phone even though they are set as directed.

How do I get it ask every time I open?

iPhone XR, iOS 14

Posted on Oct 26, 2020 1:57 PM

Reply
1 reply

Oct 30, 2020 6:12 AM in response to Iugolfer

Hi Iugolfer,


It sounds like you want to make sure Face ID is being used every time you turn on the device. As this is a critical security feature, let's help make sure it's working as expected. To start, does the device still show 'Swipe up to unlock' when you use Raise to Wake or Tap to Wake?


For a better breakdown of what this should look like, please check out the 'Unlock your iPhone or iPad with Face ID' section here: Use Face ID on your iPhone or iPad Pro


Keep us posted. In the meantime, take care.

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My iPhone XR isn’t asking for Face ID or passcode when I unlock the phone even though they are set as directed.

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