bought ipad air 2 on ebay which has activation lock so can't enter my apple id

bought ipad air 2 on ebay which has activation lock so can't enter my apple id

iPad Air 2 Wi-Fi

Posted on Oct 26, 2020 10:07 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2020 10:14 PM

Return it for a refund, you will never be able to use it when it's Activation Locked.

Activation Lock is a theft deterrent feature with no bypass or workaround.

Without the owner's authorisation (Apple ID & password), no thief or anyone including you can re-use the device.

3 replies

Oct 27, 2020 8:55 AM in response to prakkul

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


Sorry, but you’re short of options.


The All Too Common SAD Reality of Buying … - Apple Community

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

bought ipad air 2 on ebay which has activation lock so can't enter my apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.