Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I bought an iPhone10 for someone but they didn't erase the account on it, its suck on the activation lock screen

I bought a iphone10 from someone but the didn't erase there account its suck on the activation lock screen. What do I do now

Posted on Jan 5, 2021 5:39 PM

Reply
Question marked as Best reply

Posted on Jan 5, 2021 5:49 PM

You will have to contact them and have them do this→What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


If they can’t or won’t do this return it for a refund; you will never be able to use it.

1 reply

I bought an iPhone10 for someone but they didn't erase the account on it, its suck on the activation lock screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.