This surely seems like your carrier issue, even if they do not admit. Change the carrier and check, please. Or you may borrow a SIM from a friend of yours from a different carrier that will give you some lead.
Call Failed or Dropped Calls / Disconnecting
In telecommunications, a dropped-call / Auto Disconnecting Calls / Call-Failed Muted conversation are mainly due to technical reasons / fault at the carrier's end. At times the calls are cut off before the speaking parties had finished their conversation and before one of them had hung up (dropped calls or Call Failed or Auto Disconnection or muted calls).
Few Reasons Your device Keeps Muting / Dropping / Disconnecting Calls or encounter Call Failed.
- Your Signal Is Weak.
- It's Raining (Cats & Dog)
- The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
- You've Misunderstood Your Signal Strength
- You are moving and the signal weakens while changing from one tower to another
Options Are...