Level 1

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I have an iPad and it is locked an 0800 number appears on screen

I have an iPad that is frozen. A free phone number is on the screen

Posted on Oct 27, 2020 7:46 AM

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6 replies

Oct 27, 2020 8:11 AM in response to CR1999

Then try to restart the iPad: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Oct 27, 2020 7:56 AM in response to CR1999

Then its probably marked as stolen. The number is to return it to its rightful owner. You likely will not be able to use it.

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Oct 27, 2020 7:48 AM in response to CR1999

Did you buy this iPad used?

Have you previously set up this iPad?

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Level 1

8 points

Oct 27, 2020 7:51 AM in response to Phil0124

Yes

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Level 1

8 points

Oct 27, 2020 7:55 AM in response to Phil0124

Yes

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Level 1

8 points

Oct 27, 2020 8:03 AM in response to Phil0124

No I have had it for 2 years. A number is on the screen that I cannot delete

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I have an iPad and it is locked an 0800 number appears on screen

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