When to send defective AirPod pro back

I ordered a new left AirPod pro since it stopped working. Do I send the defective AirPod back when or before I get the replacement? The person I was talking with didn't tell me what to do. I don' t want to pay the fee. Thank you!

Posted on Oct 27, 2020 4:58 PM

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Johnathan Burger

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Posted on Oct 27, 2020 7:15 PM

The box they ship the replacement AirPod in has a return label on it.

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Top-ranking reply

Johnathan Burger

Level 9

70,825 points

Oct 27, 2020 7:15 PM in response to EeJayEl

The box they ship the replacement AirPod in has a return label on it.

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When to send defective AirPod pro back

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